Tech Support
TripLogik offers you two options
Online Manual
Find solutions from keyword search. Since 2008, we have listed the most common solutions.
There's a good chance you will find a solution already explained.
Request for assistance
If you are unable to identify a solution, you can request assistance from one of our agents trough the support portal.
Briefly explain your journey, what you tried, errors, etc. with screenshots if necessary.
One of our agents we will guide you to possible solutions.
In the event of a deadlock, we will contact you directly by phone or remotely assist you, on your PC using secure technology. ( by appointment )
An online textbook by keywords ...
A personalised portal system...
Not sure how to open an assistance ticket?
See how to do it here: how to open an assistance request
Online Manual
Request tech support
The support portal is a central point where all your requests and solutions are found.
This allows our team to assist you as efficiently as possible and to ensure a continuity in your requests.
The online manual is designed as a search engine.
To find information on a topic, use keywords.
For example: Print, Report, Rate, Install, Pay.
A list of articles on your subject will appear.
- Instructions by Activity
- Step by step examples with screen capture
- Methods of use
- Diagnostic solutions and tools ...
A wealth of information, updated regularly.
Have you watched the videos?
Instructions on how to properly install and configure the Manager 2.0
- How to install
- Configuration
- Add instrument and user
- Produce reports
- Pay your membership to Triplogik Map
How to install the Manager 2.0
How to configure the Manager 2.0
Full play list here
Installing the TL1000 in your car
Horaire
Lundi vendredi | 9h à 17h
Samedi - Dimanche | Fermé
Monday to Friday | 9am to 5pm
Saturday and Sunday | Closed
Triplogik
Case postale 70012
Laval, Quebec H7R 5Z2
Canada
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